Wednesday, August 8, 2018

Job: Logistics Coordinator at WolvesBP Company

Location: Yerevan, Armenia

Category: Logistics, Transportation

Type: Full Time

Deadline: 08-Sep-18 00:00:00

Salary: High

Our US based company is in need of a highly motivated Dispatch Coordinator.

The successful candidate will be responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. We like to encourage repeat business among our customers, so we take customer service seriously. Everyone in the logistics department is responsible for responding immediately to customer questions and complaints. Staying on top of all accounts and coordinating with other departments are essential qualities to possess in this position.

Monday – Friday: 18:00 – 01:00
Travel allowance to home will be provided
Friendly atmosphere is guaranteed

-Facilitate the dispatching of loads from one destination to another by accurately and promptly inputting order information in the system
-Dispatch freight for delivery and arrange for pickups
-Provide daily follow-up and status updates to customers regarding shipments
-Answer phone calls and provide necessary information in professional manner
-Build a favorable and professional company image through phone interaction and account management
-Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with no delay
-Negotiate with customers and other involved parties to achieve profitable deals and mutual satisfaction
-Record shipment data such as weight, charges, special requirements, damages or other details
-Fill necessary documentation for closing the deal with the customer
-Strictly follow company business processes
-Rectify problems such as damages, delays and non-conformance to specifications
-Document and escalate any customer service issues and/or shipping/receiving errors to management
-Complete and provide reports to management when required
-Other domain-related tasks as assigned by management

-Excellent knowledge of English, both written and oral
-Students are also welcome (could be a good chance for combining education with work)
-Strong negotiations and sales skills
-Proactive problem solving
-Ability to handle volume of 70-80 calls per day
-Detail oriented and ability to track multiple processes simultaneously
-Computer-savvy and data entry skills
-Ability to work in multi-cultural environment, with people of different nationalities and backgrounds
-Outstanding organizational and coordination abilities
-Excellent communication and interpersonal skills
-Ability to strictly follow verbal and written instructions
-Ability to work under pressure and in stressful situations
-Highly energetic and motivated


Job URL: - Logistics Coordinator @ WolvesBP

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