Wednesday, August 29, 2018

Job: Technical Support Engineer at Workfront Armenia LLC Company

Location: Yerevan, Armenia

Category: Other IT/tech

Type: Full time

Deadline: 28-Sep-18 00:00:00




  • Contribute to the user community.
  • Provide phone, email, chat and web support.
  • Troubleshoot installation, application and database issues.
  • Assist second tier support with troubleshooting issues.
  • Positive attitude, always willing to put the customers’ needs first.
  • Other duties as assigned.


  • 1.5+ year of technical support experience required
  • Bachelor's degree preferred. 
  • Excellent communication, interpersonal, problem solving and relationship skills.
  • Excellent analytical skills.
  • Excellent English writing and speaking skills.
  • Ability to communicate well with operations and technology.
  • Ability to work on multiple tasks and able to prioritize personal workload.
  • Detail oriented and self-starter.
  • Ability to work through Monday-Friday 9am-6pm GMT+4
  • Ability to cover different timezone shifts when necessary (max 7 days in a year)
  • Understanding of database applications.
  • Understanding of web server technologies.
  • Basic Linux/Unix experience.


Job URL: - Technical Support Engineer @ Workfront Armenia LLC

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