Job: VoIP Technical Engineer at LDT Technology LLC Company

Location: Yerevan, Armenia

Category: Other IT/tech

Type: Full time

Deadline: 12-Sep-18 00:00:00

Salary:

Description

Responsibilities

• Monitor efficient working of all complex and multifaceted projects
• Perform research and develop new technologies and evaluate work of support suppliers
• Evaluate work and ensure compliance to all infrastructure standards and polices for various supplier proposed solutions
• Analyze customer requirement for advance service products coordinate with business firms and develop appropriate voice solutions for customers
• Collaborate with internal staff and supplier and develop product integration strategies
• Analyze all security problems on network and develop new technologies to cater it
• Analyzing and resolving assigned customer trouble tickets and provide Tier III application/engineering support in a timely fashion
• Assisting with solution design, testing and supporting the delivery of VoIP Services
• Ongoing support and maintenance of VoIP (Switch) Architecture and Platforms, utilizing VoIP protocols and standards including SIP, and H.323,  RTP/RTCP, IP Routing and Security
• Training, consulting and interfacing with customer, engineers and vendors during the all phases of the system life-cycle
• Functional testing of software features for variety of VoIP protocols, system and configuration managements, and all other aspects of the product
• Assisting with documenting; performing and certifying full regression testing of the VoIP network
• Following and enforcing the Company’s policies and procedures, including company guidelines and safety, at all times
• Performing any miscellaneous department duties as needed

RequiredQualifications

• Relevant work experience as typically acquired in 3 - 5 years.
• Network infrastructure to include converged IP networks, Voice Gateways.
• Strong understanding of VoIP is required (i.e. various types of IP based voice products and various legacy voice PBX vendors/products).
• Strong understanding of SIP protocol
• Design dial plan schemes, trunking, transmissions and reporting of trunking and capacity metrics. Ability to adapt various systems and customer environments
• Extensive knowledge in VoIP transport such as, H.323, SIP, Call Admission and Control mechanisms, centralization of call processing and trunking services
• Experience in configuring Asterisk based media gateway devices for SIP connections, as well as an understanding of advanced IP to IP gateway functionality.
• Prior experience with legacy PBX phone systems.
• Familiarity with next generation technologies such as Unified Communications, Session Border Controller (SBC), and Session Management is a plus.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Handle multiple complex projects.
• Act as an advisor or mentor to junior colleagues.
• Work independently with minimal guidance.
• Effectively communicate difficult concepts and negotiate with others in a team environment

Benefits

Job URL: iJob.am - VoIP Technical Engineer @ LDT Technology LLC