Job: IT Monitoring Team Leader at Digitain LLC Company

Location: Yerevan, Armenia

Category:

Type: Full Time

Deadline: 29-Nov-18 12:00:00 AM

Salary: Competitive

Description
Digitain is looking for an experienced IT Monitoring Team Leader to join its team.

Responsibilities
- Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs;
- Monitor and administrate production systems daily and respond immediately to security or usability concerns;
- Assist all internal customers and provide production support for all designs and perform tests on all installation process for production infrastructure;
- Coordinate with IT, developer groups and external vendors and ensure effective application services to ensure reliability of all applications;
- Automate and coordinate daily routines production support tasks;
- Develop and produce system administrations guides;
- Prioritize workload, providing timely and accurate resolutions;
- Setup internal and external monitoring for production system;
- Manage Web servers, SSL and DNS configuration;
- Participate in periodic on-call duties.

RequiredQualifications
- University degree in Computer Science or in a related field;
- At least 5 years of hands-on experience in installing, managing and monitoring complex network infrastructures that include one or more of the following: Windows Server 2012 R2/ 2016, IIS 7+, monitoring systems (Zabbix or similar);
- Full understanding of clients and servers' architectures all steps;
- Full understanding of and experience with the OSI model and/ or TCP/IP stack;
- Solid working knowledge of IP networking, including DNS, virtualization, cloud, BGP, switches and routers;
- Solid knowledge of scripting languages PowerShell, Bash and Python;
- Experience in managing mission-critical globally distributed setup while concurrently serving large user base of both internal and external users;
- Understanding of servers and network performance using monitoring and troubleshooting tools and techniques;
- Fluency in Armenian language; knowledge of technical English language;
- Ability to work with dedicated hardware servers and blades;
- Knowledge or experience of working with Microsoft Azure will be consider as a privilege;
- Excellent teamwork and problem-solving skills, flexibility, and ability to handle multiple tasks;
- Experience working in a team-oriented, collaborative environment;
- Excellent communication skills;
- Ability to work under pressure;
- Ability to work in a 24/7 environment: be on call 24/7 and operate a shift work as assigned;
- Leadership skills.

Benefits

Job URL: iJob.am - IT Monitoring Team Leader @ Digitain LLC