Saturday, October 27, 2018

Job: Help Desk Specialist at BetConstruct Company

Location: Yerevan, Armenia

Category: Administrative/Clerical

Type: Part Time

Deadline: 08-Nov-18 12:00:00 AM

Salary: N/A

Description
BetConstruct is looking for active enthusiasts to join our Help Desk Support department (night shifts, 15 days in a month). The successful candidates will provide customer support to the business partners of the company and keep the Incident lifecycle complying with Incident Management Process requirements.

Responsibilities
-Keeping the Incident life-cycle complying with Incident Management Process requirements
-Work organization and prioritization on daily basis
-Escalation of the incident to relevant departments
-Communicate with partners
-Analyzing and monitoring of registered incidents on daily basis

RequiredQualifications
-Experience in the field is a plus
-MS Office literacy
-Spoken and written fluency in Russian and English languages
-Strong self-organizational skills
-Communication skills, flexibility, ability to work in a team
-Incident Management process knowledge

Benefits

Job URL: iJob.am - Help Desk Specialist @ BetConstruct

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