Job: Help Desk Specialist at BetConstruct Company

Location: JobParser.Models.LocationModel

Category: Administrative/Clerical

Type: Part Time

Deadline: 26-Jul-18 00:00:00

Salary: N/A

Description
BetConstruct is looking for active enthusiasts to join our Help Desk Support department (night shift, 02:00 am – 10:00 am, 15 days in a month). The successful candidates will provide customer support to the business partners of the company and keep the Incident lifecycle complying with Incident Management Process requirements.

Responsibilities
-Keeping the Incident lifecycle complying with Incident Management Process requirements
-Work organization and prioritization on daily basis
-Escalation of the incident to relevant departments
-Communicate with partners
-Analyzing and monitoring of registered incidents on daily basis

RequiredQualifications
-Experience in the field is a plus
-MS Office literacy
-Spoken and written fluency in Russian and English languages
-Strong self-organizational skills
-Communication skills, flexibility, ability to work in a team
-Incident Management process knowledge

Benefits

Job URL: iJob.am - Help Desk Specialist @ BetConstruct