Location: Yerevan, Armenia
Category: information technology
Type: Full Time
Deadline: 4/29/2017 12:00:00 AM
Salary:
Description
Responsibilities
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports
- Prioritizing and managing many open cases at one time
RequiredQualifications
- Bachelor degree in field of Computer Science or Linguistics is preferred
- Excellent knowledge of English language
- Strong customer service skills
- Strong communication skills, both written and verbal
- Prior Help desk or IT experience
- Understanding of basic computer/network concepts and terms
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook
Benefits
Job URL: iJob.am - IT Technical Support Operator (night shift) @ Verdan
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