Job: IT Specialist at MonArch LLC Company

Location: Yerevan, Armenia

Category: information technology

Type: Full Time

Deadline: 4/28/2017 12:00:00 AM

Salary:

Description

Responsibilities

- Be fully in charge of IT issues
- Provide a courteous, professional, efficient and flexible service at all times
- Be fully conversant with all services and facilities offered by the hotel
- Assist authorized users in relation to operation of the hotel's IT system hardware, various modules and supporting personal computers
- Ensure that preventive maintenance required by any IT equipment in the hotel is carried out appropriately
- Coordinate the timely repair and return to service of any faulty systems or items of equipment
- Establish and implement procedures to ensure the backup of data in any IT system
- Rebuild data corrupted by either hardware or software faults
- Coordinate the investigation and timely handling of any software fault reports or enhancement requests
- Set up emergency procedures to continue the operation of the hotel in the event of system failure
- Provide manuals on the use of any IT systems and incorporate those manuals into the relevant operating procedures of the hotel
- Establish necessary security measures to prevent unauthorized access to the IT systems
- Provide technical assistance to Internal or External Audit staff
- Be involved in day-to-day audit work on operation and to advice the Director of Finance for any uncharacteristic happenings
- Work with the Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose
- Ensure the availability of any stationery or consumables required by any IT systems
- Advise the management of the hotel on additional facilities that could be provided by existing or further IT systems and technological advances
- Ensure that all licenses and annual maintenance contracts are complete and up to date
- Carry out inventory of operating equipment

RequiredQualifications

- Degree in the information technology field
- Minimum of 2 years experience in IT field within hotel operations
- Fluent in Armenian and English languages
- Good knowledge in LAN, Security, hospitality solutions and software
- Strong analytical skills

Benefits

Job URL: iJob.am - IT Specialist @ MonArch LLC