Location: JobParser.Models.Location
Category: Administrative Job
Type: Full Time
Deadline: 24-Mar-18 00:00:00
Salary:
Description
Responsibilities
- Response to user concerns via e-mails, through Google Play as well as other points of user interaction
- Establish relations and communicate with leading artists in the network
- Identify and report on community trends to internal teams
- Manage contest-related user satisfaction matters
- Alert and cooperate with the appropriate teams on community and app related issues
- Work extensively with QA team
- Help implement community guidelines and policies
RequiredQualifications
- Strong written and communication skills of English language is required
- Experience in Technical Support/Customer support
- Strong communication & organization skills
- Knowledge of other foreign languages is a plus
- Ability to coordinate work within the team
- Ability to take ownership of work
- Ability to respond to issues and meet deadlines
- Ability to coordinate work within the team
- Technical background
- Understanding of mobile devices
- Strong knowledge of social networks and community management skills
- Familiarity with the PicsArt product and confidence in ability to explain feature functionality, scenario-based use-cases, and limitations to a non-user
- Strong passion for and knowledge of the Internet and visual art tools
Benefits
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