Location: Yerevan, Armenia
Category: Service & Security
Type: Full Time
Deadline: 06-Jun-19 12:00:00 AM
Salary:
Description
Responsibilities
- Serve food courses and alcoholic beverages to guests
- Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary
- Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability
- Address guests' service needs in a professional, positive, and timely manner
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings
- Assist other employees to ensure proper coverage and prompt guest service
- Speak to guests and co-workers using clear, appropriate and professional language
RequiredQualifications
- Fluency in Armenian, English and Russian languages.
- Positive, pragmatic, professional attitude with good interpersonal skills
- Presentation, Positive Demeanor
- Safety Orientation, Stress Tolerance
- Adaptability/Flexibility
Benefits
Job URL: iJob.am - Waiter / Waitress @ Armenia Marriott Hotel Yerevan
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