Location: Yerevan, Armenia
Category: Administrative Job
Type: Full Time
Deadline: 27-Oct-19 12:00:00 AM
Salary:
Description
Responsibilities
- Greet hotel guests; answer any questions or concerns
- Make check-in/check
- out
- Provide an outstanding guest experience
- Maintain an orderly front desk
- Prepare bills and take payments
- Meet guests' requests and solve the issues immediately
- Operate computer programs and multi-line phone systems
- Maintain guest records and deal with bookings by phone and face-to-face
- Complete basic cashier and bookkeeping responsibilities
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
- Organize other tasks came from the management
RequiredQualifications
- High education
- Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
- Excellent verbal communication skills (Armenian, Russian and English)
- Strong customer service skills
- Friendly and professional telephone manner
- Proactive approach to dealing with issues that may arise
- Highly organized, able to multitask and prioritize and work under pressure
- Computer literacy
Benefits
No comments:
Post a Comment