Location: Yerevan, Armenia
Category: Tourism/Hospitality/HoReCa
Type: Full time
Deadline: 11-Apr-19 12:00:00 AM
Salary:
Description
Responsibilities
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Assist other employees to ensure proper coverage and prompt guest service.
- Speak to guests and co-workers using clear, appropriate and professional language.
RequiredQualifications
- Fluency in Armenian, English and Russian languages.
- Positive, pragmatic, professional attitude with good interpersonal skills
- Presentation, Positive Demeanor
- Safety Orientation, Stress Tolerance
- Adaptability/Flexibility
Benefits
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