Location: Yerevan, Armenia
Category: Banking/credit
Type: Full time
Deadline: 12-Apr-19 12:00:00 AM
Salary:
Description
Responsibilities
- Provide consultation to clients and duly present any service offered by the Bank
- Compile packages of documents required for opening bank, deposit and card (debit and credit) accounts and check their completeness and accuracy
- Process bank, deposit and card accounts opening, provide to holders issued plastic cards
- Compile and maintain client folders in hard and electronic form (including in the Bank operational system, CRM database)
- Track client account turnover, offer (sell) new banking services
- Act as intermediary in “client-Bank subdivisions” relations
- Prepare and provide to clients account statements, confirmations and handouts
- Report to line manager
RequiredQualifications
- University degree in accounting, finance, economy
- At least 1 years of work experience (from which at least 6 months in customer service)
- Good knowledge of basic banking and accounting principles
- General understanding of banking and civil legislation,
- Good knowledge of Microsoft Office package and AS-Bank 4.0 Operational Day
- Excellent knowledge of Armenian, Russian and English languages
- Excellent communication skills and polite manners
- Detail oriented and alert
- Excellent teamwork skills
- Ability to quickly navigate and make decisions in conflict situations
Benefits
Job URL: iJob.am - Client Manager, Customer Service Unit @ Ameriabank CJSC
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