Location: Yerevan, Armenia
Category: General/professional/Other services
Type: Full time
Deadline: 20-Apr-20 12:00:00 AM
Salary:
Description
Responsibilities
- Registering User online verification in accordance with the internal procedure and Legal requirements;
- Password change and/or Personal data correction Based on User Request (in accordance with the internal procedure and Legal Requirements);
- Transaction history review and analysis ;
- Win amount review and checking with Vendor (or in Vendor’s Back Office interface );
- Monitoring of financial transactions, review, and decision making in accordance with predefined procedures;
- Registering problem-solving ( task can be received through various channels: Service Desk, Mail, Cash Desk);
- User’s activity check ;
- Alert generation for the responsible department and escalation in case of Suspicious Activity detection /identification.
RequiredQualifications
- Higher Education
- Work experience in the related field (banking, credit organizations, bookmakers)
- Great attention to details
- Excellent communication skills
- Customer-oriented
- Analytical thinking
- Fluency in English would be an advantage but not essential
Benefits
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