Location: Yerevan, Armenia
Category: General/professional/Other services
Type: Full time
Deadline: 26-Apr-20 12:00:00 AM
Salary:
Description
Responsibilities
- Research and resolve issues related to all deposit and withdrawal channels
- Review daily reports. Research errors and collaborate with internal groups to resolve.
- Analyze voice of customer and identifying ways to improve customer experiences.
- Assist with special projects to ensure deadlines are met.
- Tracking and reporting on operational performances
- Provides support for Head of payment unit
- Assisting with the implementation of new processes and procedures.
- Determine root cause and modify procedures when necessary.
RequiredQualifications
- Bachelor degree in Economics, technical field
- English reading/writing intermediate level
- Ability to work independently as well as in a team.
- Reliable, high sense of responsibility, organized, punctual.
- Knowledge of Microsoft office
Benefits
Job URL: iJob.am - Operational/ Technical Support Specialist @ Adjarabet.am
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