Job: Reception at Cascade Hotel Yerevan Company

Location: Yerevan, Armenia

Category: Administrative Job

Type: Full Time

Deadline: 26-Sep-19 12:00:00 AM

Salary:

Description

Responsibilities

- Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest's payment method
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

RequiredQualifications

- Higher Education
- Fluency in Armenian/English/Russian
- Excellent time management skills and ability to multi-task and prioritize work
- Excellent Telephone skills
- Excellent written and verbal communication skills
- Customer service attitude
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Adequate knowledge of Microsoft Office Package

Benefits

Job URL: iJob.am - Reception @ Cascade Hotel Yerevan