Location: Yerevan, Armenia
Category: Service & Security
Type: Full Time
Deadline: 25-Sep-19 12:00:00 AM
Salary:
Description
Responsibilities
- Ensure that the cleaning process always meets the highest standards of hygiene, that services are correctly delivered and that the premises are safe
- Ensure that the hotel rooms and common areas are clean and pleasant at all times
- Supervise room maintenance together with the Technical Department
- Ensure the high quality of any services provided by a third-party
- Coordinate room allocation in conjunction with the front-desk team
- Help floor staff develop, encouraging them to attain the best level of skill possible and guiding them through their professional development
- Keep everyone on the team committed and motivated, by taking individuals' expectations into account
- Manage the team's work schedule while complying with local labor legislation
- Ensure the irreproachable behavior and presentation of all personnel under his/her responsibility
- Follow up any training courses underway and all ongoing administrative issues
- Guarantee the high quality of the services on offer
- If asked, inform guests about the services on offer at the hotel
- Optimize the department's organization by matching the number of personnel to expected workload
- Update dashboard management charts (condition of hotel rooms, linen stocks, welcome gifts, etc.), analyze them and implement action plans
- Ensure the respect of rules regarding hygiene, cleanliness and the safety of guest property
RequiredQualifications
- Work experience: not less than 2 years as a Housekeeping Manager or Supervisor
- Foreign language skills: advanced or upper intermediate level of written & spoken English and Russian
- Computer skills: advanced PC user
Benefits
Job URL: iJob.am - Housekeeping Manager @ Ramada Hotel & Suites Yerevan
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