Location: JobParser.Models.Location
Category:
Type: Full Time
Deadline: 04-Jan-18 00:00:00
Salary:
Description
The incumbent will be responsible for providing advice to Bank clients on the Bank products, customer service.
Responsibilities
- Provide advice to the Bank clients and introduce the services offered by the Bank;
- Compile the Bank, deposit and card account folders and verify that all the documents are complete and accurate;
- Open Bank, deposit and card accounts; provide issued payment cards;
- Compile and maintain client files, both in a hard copy and electronically (including in the operational system, CRM database);
- Keep track of the flows on the clients' accounts; sell new bank products and services to clients;
- Act as a bridge in the relationships between the client and the Bank subdivisions;
- Prepare client account statements, references and other informational materials and provide them to clients;
- Report to the Line Manager.
RequiredQualifications
- University degree in Finance, Accounting or Economics;
- At least 1 year of work experience, including 6 months of work experience in customer service;
- Knowledge of banking principles; satisfactory knowledge of civil legislation;
- Proficiency in MS Word, Excel, Outlook and AS Bank 4.0 Operational Day;
- Excellent command of Armenian, Russian and English languages;
- Communication skills and courteous manners;
- Attention to detail;
- Ability to work in a team;
- Ability to make decisions under pressure and handle stressful situations.
Benefits
Job URL: iJob.am - Client Manager, Retail Banking Unit @ Ameriabank CJSC
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