Location: JobParser.Models.Location
Category: Business Administration
Type: Full Time
Deadline: 11-Jan-18 00:00:00
Salary:
Description
Responsibilities
- Manage overall operations of the Spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing Spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
- Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programs to core fitness-based schemes
- Manage customer feedback effectively to ensure continuous service and program improvement
- Ensure customers and guests receive friendly and consistent personalized service from all team members
- Ensure health, safety and other regulations are complied with and spa center rules are observed by members, clients and guests
RequiredQualifications
- Management experience within the Spa industry
- Proven ability to grow the business and achieve sales and profit targets
- Willingness to develop team members
- Flexibility to respond to a range of different work situations
- Knowledge of the local market
- Excellent grooming standards
- Fluency in Armenian, English and Russian
- A positive attitude and excellent communication skills
Benefits
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