Location: JobParser.Models.Location
Category: Banking, Finance and Accounting
Type: Full Time
Deadline: 09-Jan-18 00:00:00
Salary:
Description
Responsibilities
- Monitoring and responding to credit card alerts generated in online system – Smart Vista Fraud Guard
- Review, monitoring and responding to offline alerts generated through regular reports based on ATM card transactions
- Online monitoring of Internet Banking fraud alerts and arranging the case closure operations in conjunction with payments cut-off times for smooth end-to-end operation of customer payment instructions
- Collecting intelligence data, directing and supporting the enhancement of fraud detection and prevention control designed and operating effectiveness
- Preparation and timely submission of fraud reports to the regulator and the Bank Management
- Reviewing and analyzing suspicious activities to determine emerging fraud trends and pronging constructive and structured feedback for fraud rules prompt amendments
- Undertake operations assessments to ensure robust controls are in place to mitigate fraud risk
- Adherence fraud strategies and policies and converting the policy requirements into fraud operations actions
- Understanding, following and demonstrating compliance with all relevant internal and external rules, regulations and procedures
- Adhering to all known laws, regulations, and regulatory guidance
RequiredQualifications
- University degree with good knowledge of banking industry
- Knowledge of the card and digital fraud industry and effective crime risk management processes gained through personal development, vocational and academic qualifications
- Experienced in the international business environment with a sound understanding and appreciation of cultural norms
- Strategic vision and an awareness of the environment within which the company operates
- Proven leadership with sound judgment of people and issues
- Excellent oral and written communication skills in Armenian, English and Russian
- Proven organizational and analytical skills
- Pro-active approach and willingness to take the initiative
- Excellent knowledge of MS Office, Card industry operations, Smart Vista System and ability to quickly adapt to new software applications
Benefits
Job URL: iJob.am - Fraud Operations Officer @ HSBC Bank Armenia CJSC
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