Job: Call Center specialist at ID Bank CJSC Company

Location: Yerevan, Armenia

Category: Banking/credit

Type: Full time

Deadline: 05-May-19 12:00:00 AM

Salary:

Description

Responsibilities

• Attracting customers through means of remote communication and rendering of customer service, 
• Providing clients with comprehensive information on banking services,
• Implementing cross-sales and surveys through outgoing calls,
• Customer issues identification and recommendations,
• Providing clients with the necessary information. 

RequiredQualifications

• Higher education,
• At least 1 year of work experience in the banking system, preferably in a call-center, 
• Knowledge of the RA banking legislation,
• Knowledge of banking products and services,
• Cross selling skills,
• Good knowledge of computer (MS Office),
• Knowledge of Armenian, English and Russian languages,
• Communication and negotiation skills,
• Willingness to team-work,
• Punctuality and sense of responsibility,
• Ability to work in different situations and fast orientation.  

Benefits

Job URL: iJob.am - Call Center specialist @ ID Bank CJSC