Tuesday, April 30, 2019

Job: Assistant to General Manager at Cascade Hotel Yerevan Company

Location: Yerevan, Armenia

Category: Tourism/Hospitality/HoReCa

Type: Full time

Deadline: 30-May-19 12:00:00 AM

Salary:

Description

Responsibilities

  • Assist in hiring, developing, inspiring and leading your team to achieve budgeted revenues and profitability
  • Assist in hiring, developing, inspiring and leading your team to exceed every guest’s expectations
  • Work closely with the General Manager to achieve or exceed expectations
  • Clearly communicate expectations to all associates, holding yourself and others accountable
  • Assist in coaching and training the staff
  • Operate the hotel as if it was your own
  • Assist in providing a safe, healthy environment for all guests and associates
  • Coordinated duties of hotel departments including Housekeeping, Front Office, Engineering, and Food & Beverage Teams. Ensured employees were performing assigned tasks and reacted to staff & guest needs.
  • Focused on Problem Resolution to address any guest issues and trained staff in Problem Resolution, achieving best monthly score in hotel history in first full month on the job.
  • Charged with providing a strong lobby presence to greet, assist, and connect with guests. Responsible for giving detailed information and tours regarding the history of the hotel.
  • Fully developed Manager on Duty program for staff to utilize in my absence. Developed Life Safety & Emergency Procedures Manual for hotel use.
  • Developed training classes for Managers in Training and led Employee Recognition Committee in addition to daily duties.

RequiredQualifications

  • Bachelor's Degree in Business Management or equivalent preferred.
  • Operational financial management accountability and budgeting experience required.
  • Strong managerial skills required; demonstrated initiative, leadership and team building skills are essential
  • Demonstration of communicating with various levels within the organization required.
  • Strong commitment to customer and client service required.
  • Experience in branded concepts preferred
  • Labor relations experience strongly preferred if unit is unionized.
  • Contract experience preferred.

Benefits

Job URL: iJob.am - Assistant to General Manager @ Cascade Hotel Yerevan

No comments:

Post a Comment