Location: Yerevan, Armenia
Category: Administrative/Clerical
Type: Full Time
Deadline: 11-Sep-18 00:00:00
Salary: Salary
Description
Digitain Holding Limited is seeking for energetic and highly motivated specialists/agents to join its Customer Support team.
The job is shift based and includes morning, evening and night shifts.
We offer:
•2 weeks intense dedicated training to set you up for success
•Free lunch
•Fun, high-energy work environment
•Continuous mentoring and development
•Referral bonuses
•Bonuses for night shifts
Responsibilities
-Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
-Support to the company bet shop employees via incoming calls only
-Handle incoming calls related to the company and transfer to corresponding departments, if needed
RequiredQualifications
-Our customers call us 24 hours a day, 365 days a year.
-We need a candidate that is:
-Prepared to work any 8 hours, 5 days per week
-A natural communicator
-Confident and can-do, with a natural ability to deliver an excellent customer service
-Proficient in Armenian, Russian and English languages (written and verbal)
-With good knowledge of MS Office (Word, Excel) will be an asset
-Responsible
-Able to work under pressure
Benefits
Job URL: iJob.am - Customer Support Specialist @ Digitain LLC
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