Location: JobParser.Models.LocationModel
Category: Information Technology
Type: Full Time
Deadline: 30-May-18 00:00:00
Salary: Highly competitive, depending on previous experience and skills. Insurance package and travel opportunities are available.
Description
Are you up for the challenge to join the team of men and women who feel passionately about their work, focusing on achieving their assignments and making every effort to give their best at all times to those who trust them? We are looking for professionals to work in motivated employment environment.
The main goal of team is guaranteeing the availability, robustness and efficiency of the applications in production environments. The team is providing high-quality technical assistance for the real-time payment authorization applications. It manages incidents and participates in management of problems, participates, plans, tests and implements software changes and configurations in production environments.
BENEFITS AND PERKS
•Highly competitive salary
•Opportunity to participate in exchange programs abroad
ADDITIONAL
The ideal incumbent should be an open-minded, tech-minded, result oriented personality with strong communication, team playing and collaboration skills, punctual, detail-oriented and with high sense of responsibility who strives for growth and development of himself/herself and the entire team.
Responsibilities
-Providing technical support (Second Level Support) to the production support team
-Providing commitment to a production support team through communication, inspiration and motivation as well as monitoring, troubleshooting and maintaining the production environment assets
-Involving with the rest of the production support team members focusing on making necessary design improvements to eliminate unplanned downtime due to technical problems in order to achieve a maximum of productivity
-Finding creative solutions to unique and complex problems, and who will thrive in challenging situations
-Having a high sense of responsibility, is one of your major qualities
-Daily incident management. You work both independently and in a team environment. As a team player, you share your knowledge with your team members. You will be supervised on complex tasks
-Participation in problem management where you analyze incidents in depth in order to find the root cause, think about pro-active actions, initiate changes in order to avoid the recurring of incidents
-Daily communication towards our customers, verbal and written. Track of this communication in daily incident and problem reporting
-Being a team player: means that we count on each other
-Communication with peers and management
-Prioritizing, meeting deadlines and managing changing priorities. In the production environment you work organized, orderly, and flexible and you are willing to work outside the normal business hours on exceptional occasions. You are occasionally willing to work under high pressure and in these circumstances, you stay calm and diplomatic in order to be as helpful as possible
RequiredQualifications
-Bachelor or Master Degree in Information Technology, Engineering or related,
-SQL skills
-Linux bash scripting skills (Basic knowledge is required, advanced knowledge and experience is preferable)
-Understanding of code versioning tools, such as Git
-Experience working with Jira
-Fluent verbal and writing communication skills in English
-Analytical and solution driven skills
-Documentation writing and Reporting skills
-Team player
-Well organized, punctual, accurate and detail oriented
-Stress resistant to work in a production environment
-Flexible, able prioritizing the work in an ever-changing production environment
-Basic knowledge of Docker and/or Jenkins is preferable
Benefits
Job URL: iJob.am - Production Support Engineer @ Energize Global Services CJSC
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