Location: Yerevan, Armenia
Category: Banking, Accounting, Financial
Type: Full Time
Deadline: 09-Mar-20 12:00:00 AM
Salary: N/A
Description
Retail Business Senior Change Specialist
Division: Retail Business support and operations division
Location: Yerevan
Employment term: Full time
Deadline: 09/03/2020
The incumbent will be responsible for solving system-level problems in retail business and also will be involved in improvements and coordinate operational matters.
Remuneration and benefit package
Competitive. Package of benefits for Ameriabank employees, including annual bonus, insurance, preferential terms for banking services, training and development opportunities, individual professional development plan, etc.
Responsibilities
-Analyze problems reported by service network, develop solutions to improve overall effectiveness
-Provide necessary materials to ensure uniform approach throughout service network, ensure effective feedback
-Participate in improvement of internal regulations and legal acts together with Innovation and Digitalization Department and other stakeholders, submit recommendations for improvement of internal regulations
-Be involved in various operational projects related to retail banking
-Perform works envisaged under retail-related improvement requests
-Coordinate the testing of retail-related functions during software updates in the bank
-Coordinate branch operational systems and branch relations
-Prepare internal retail-related reports, conduct analyses and submit recommendations for improvement of effectiveness
RequiredQualifications
-University degree in finance, economics or accounting
-At 4 years of work experience in a relevant sphere, including 2 years in customer service
-Knowledge of bank accounting fundamentals, banking legislation and prudential standards
-Strong critical thinking and ability to analyze financial data
-Strong management and leadership abilities
-Team player
-Ability to make decisions under pressure; problem-solving skills
-Strong negotiation and representation skills
-Proficiency in banking and accounting software
-Good knowledge of MS Office and knowledge of AS-Bank software
-Excellent command of Armenian, good command of Russian and English
Benefits
Job URL: iJob.am - Retail Business Senior Change Specialist @ Ameriabank CJSC
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