Location: Yerevan, Armenia
Category: Business Administration
Type: Full Time
Deadline: 06-Oct-18 00:00:00
Salary:
Description
Responsibilities
Day-to-day tasks regarding hotel updates, include:
- Investigating and resolving queries
- Working closely with Contracting team to ensure timely system loading, accuracy of all contracts and that you ensure efficient communication of available product both externally and internally
- Accurate and comprehensive knowledge and focus on competitor activities to ensure maintaining a competitive market position
- Support Product Management / Marketing to ensure our b2b products and services are offered with appropriate, competitive terms and conditions
- Developing excellent client relationships with hoteliers
- Serve as the point of contact for hotels on contractual matters
- Checking contracts. Identifying missing or incomplete contracts or information
- Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation
- Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all hotels
- Checking/ amending the hotel contracts into the database in-line with given deadlines including contracts for Packages, Hotels, Transfers, Excursions, etc.
- Resolving any disputes in a timely manner with regards of the rate difference etc. Documenting significant events.
- Monitoring booking volume activity on a specified frequency to identify problem areas in case of any high rate and other competitor getting lower in the market
- Contacting other staff as necessary to provide with updated information with the hotel rate , stop sale, free sale etc.
RequiredQualifications
- Profound knowledge of English
- Preference of working with contracts and digits
- Economical or financial background is a must
- Attention to detail
- Punctual
- Ability to work in a team
Benefits
Job URL: iJob.am - Online Reservation System Coordinator @ Magic Travels
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