Job: Front Office Specialist at Coca-Cola HBC Company

Location: Yerevan, Armenia

Category: Sales/service management

Type: Full time

Deadline: 07-Oct-18 00:00:00

Salary:

Description

Responsibilities

- Implement sales based on the sales plan via telephone;
- Operate in and out calls;
- Manage information flow;
- Responsible for complaints management, including registration, processing, control and feedback from customers;
- Provide internal and external customers with excellent service; 
- Maintain the call center database by entering and verifying information; update contact log;
- Improve quality results by recommending changes.

RequiredQualifications

- Higher education;
- Fluent knowledge of Armenian and English languages;
- Strong computer skills (knowledge of MS Office);
- Excellent communication skills;
- Ability to listen;
- Ability to work under pressure.

Benefits

Job URL: iJob.am - Front Office Specialist @ Coca-Cola HBC