Tuesday, November 27, 2018

Job: Customer Adviser at Globbing LLC Company

Location: Yerevan, Armenia

Category: Service & Security

Type: Full Time

Deadline: 27-Dec-18 12:00:00 AM

Salary:

Description

Responsibilities

- Represent Globbing brand and deliver the best possible support experience to customers
- Handle customer inquiries either face to face or via live chat, Skype, email, telephone, providing them with product and service information, managing and resolving customer complaints
- Update job knowledge, research and study new product or service descriptions
- Participate in educational opportunities
- Connect customers through a range of channels to check satisfaction and obtain feedback on the service/product received
- Document all call information according to the required operating procedures

RequiredQualifications

- Significant phone, e-mail, and chat communication skills
- Eagerness to meet customer expectations and inquiries
- Absolute passion for ensuring a world-class customer experience with every contact
- Customer focus, attention to details, multi-tasking
- Time management skills
- Adaptable in a fast-paced and changing environment and receptive to feedbacks
- Excellent oral, written and interpersonal communication skills
- Fluent in English and Armenian, knowledge of European languages will be an advantage
- Proficiency in Microsoft office package
- Ability to work effectively with individuals at all levels

Benefits

Job URL: iJob.am - Customer Adviser @ Globbing LLC

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