Job: Customer Care Specialist at VEON Armenia CJSC Company

Location: JobParser.Models.Location

Category: Other IT/tech

Type: Other

Deadline: 01-Apr-18 00:00:00

Salary:

Description

Responsibilities

• Provide personalized customer service of the highest level.
• Answer phone calls and respond to customer enquiries regarding the technical issues.
• Follow-up on customer inquiries not immediately resolved.
• Provide customers with product and service information.
• Upsell products and services.
• Identify and resolve customer issues using the computer system.
• Complete call logs and reports.
• Transfer customer calls to appropriate technical staff.
• Recognize, document and alert the supervisor of trends in customer calls.

RequiredQualifications

University degree.
Experience in a relevant field is an asset.

Benefits

Job URL: iJob.am - Customer Care Specialist @ VEON Armenia CJSC