Location: JobParser.Models.Location
Category:
Type: Full Time
Deadline: 31-Mar-18 00:00:00
Salary:
Description
The Regional Operations Manager is responsible for the overall performance of 5 branches by providing financial services in these branches.
Responsibilities
- Be accountable to the Executive Director for the Institution's overall results within the geographical area of responsibility and their compliance with the business plan and operational policies and procedures;
- Take into consideration customers' needs, overall strategy and objectives; contribute in design, and be responsible for implementation of the business plan and strategies for the Institution's activities and growth of the areas under his/ her supervision;
- Lead the development of the branches' operational targets, and ensure they are executed and achieved through effective leadership, management, evaluation and reporting;
- Accountable for the overall financial results of the branches; ensure the financial probity and cost-efficiency of all branch activities and keep the branches operationally self-sustainable;
- Launch and efficiently expand operations in new areas and in new markets;
- Provide direct supervision of the branch managers and other direct reports ensuring the branch activities are carried out with a high commitment to the customers' needs and SEF strategic objectives, mission and vision;
- Build and utilize efficient delinquency management and strong risk management in operations;
- Contribute in development and lead the implementation of operational and marketing policies and procedures;
- Build a high-quality customer service providing an appropriate product range that meets clients' needs and aims to increase both the number of clients served and the portfolio outstanding;
- Ensure the full compliance of SEF operations with the requirements of the SEF Charter, the local legislation and the Central Bank of Armenia (CBA);
- Contribute in SEF strategic and financial planning;
- Manage the promotion of SEF activities and raise the Institution's profile building positive and fruitful relations with partners and potential clients.
RequiredQualifications
- University degree in Management, Economics or Finance;
- Postgraduate education or training in Management and Marketing is preferred;
- At least 5 years of prior work experience directly related to the duties and responsibilities specified;
- Budgeting and planning experience in a financial institution is a plus.
Capacity and Skills
- Knowledge of the Armenian law, the CBA, government and tax regulation and reporting requirements as applicable to credit institutions;
- Knowledge of the Armenian financial system, the Armenian financial market, its major players, and modern developments; skills in strategic and operational marketing;
- Familiarity with modern financial products, services and technologies;
- Knowledge of the loan institution's specifics including the business model, technologies and the structure;
- Business/ financial analysis techniques;
- Ability to institute policies and procedures, and make operational corrections and modifications;
- Excellent time management skills with the ability to prioritize and meet deadlines;
- Strong managerial capacity and decision-making skills;
- Skills and ability to manage people in a remote physical location;
- Excellent interpersonal and communication skills, both written and verbal, and an ability to communicate and work effectively within a diverse community; team building skills;
- Fluency in the Armenian language; good knowledge of the English language (written and verbal); knowledge of the Russian language is a plus;
- Honesty and strong commitment to the SEF vision and values;
- Ability to travel within RA.
Software and Computer Literacy
- Knowledge of the information systems used in financial institutions; knowledge of ArmSoft AS Bank is desirable;
- Strong computer skills in MS Office applications, in particular Word, Excel and PowerPoint; experience with MS Project is a plus.
Benefits
Job URL: iJob.am - Regional Operations Manager @ Sef International UCO LLC
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