Location: JobParser.Models.Location
Category: Banking, Finance and Accounting
Type: Full Time
Deadline: 12-Apr-18 00:00:00
Salary:
Description
Responsibilities
- Respond to the company's incoming calls and perform outgoing calls as appropriate
- Understand and solve the problems of the clients calling the company
- Present an offer of the Company's loan products and services through phone calls
- Provide the clients information about the respective loans and services
- Conduct research and inquiries through phone calls
- Enter the respective information about the clients into the program
- Keep the entire information, guided by the acting procedures
- Perform other tasks related to the department as appropriate
RequiredQualifications
- Work experience in the field of customer service is desired
- Excellent communication and negotiation skills
- Ability to write official emails
- Knowledge of computer programs /Excel, Word/, knowledge of AS-Bank is desired
- Good knowledge of Armenian, Russian and English
- Conflict resolution skills
- Stress resistance and emotional self-control
- Reliability and ability to manage tasks in tight deadlines
Benefits
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