Location: Armenia, 0009, Yerevan Teryan St., 66 Building
Category: Banking, Finance and Accounting
Type: Full Time
Deadline: 5/14/2017 12:00:00 AM
Salary:
Description
Responsibilities
- Handle variety of activities within operational tasks in Supplied Services Department
- Responsible for preparing cash for branches, customers and ATM replenishments
- Deliver timely and proper cash service in terms of demonstrating maximum attentiveness and accuracy
- Update management information regular statistical reports through various parameters
- Monitor ATM network operations and eliminate malfunctions in terms of CBA and the Group regulations and within set SLAs
- Investigate customer transaction disputes accurately and in polite manner when contacting the customer
- Provide proper service to both external and internal customers; handle customer requests with care and in a professional manner to increase customer satisfaction
- Correct maintenance of all required documents during daily processes and end-day checking
- Maintain service standards and quality in Supplied Services operations
RequiredQualifications
- Higher education
- Previous work experience in the banking industry is a plus
- Knowledge of MS Office
- Strong knowledge of English and Armenian languages
- Availability of a driving license is a plus
- Ability to work under pressure
- Strong team member with an ability to learn from peers and share knowledge with them
Benefits
Job URL: iJob.am - Supplied Services Agent / Cashier @ HSBC Bank Armenia CJSC
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