Monday, January 29, 2018

Job: Office Coordinator at American University of Armenia Company

Location: JobParser.Models.Location

Category: Administrative Job

Type: Full Time

Deadline: 18-Feb-18 00:00:00

Salary:

Description

Responsibilities
Front Desk/ Customer Support:
- Coordinate front desk tasks and responsibilities with the other Extension staff that provide coverage
- Give information to clients, identify their needs and distribute EP flyers (on daily basis). Answer the phone and take massages, give and receive information by phone (on daily basis)
- Register those who are interested in EP courses and assist in completing application forms, gathering application forms and filing (during the registration period)
- Perform coordination of customer support: including identifying enrollment process problems and recommending quick fixes, as well as give longer-term solutions to issues related to enrollment process Administrative and Marketing Support:
- Form General English groups, coordinate processes of informing the students on the schedules of the formed groups
- Following up the payments for EP courses
- Maintain and update the list of students' and suggesting the instructors for EP courses
- Monitor the registration database and correcting system-caused errors working with ICTS or other input-driven problems caused by registrant errors.
- Check the completion of the given information and contact students as needed
- Present the status of the upcoming (General English, e-Math, TOEFL iBT) courses to the Director
- Order car, supply, purchasing requests and fixing and make room/lab/equipment reservation in accordance to EP department's needs
- Assist the Director with marketing activities Student and Class Logistics:
- Perform daily office business, such as drafting and replying letters, answering phone calls
- Coordinate preparation and erasing processes for the EP participant ID Cards Answering the inquiries on the phone and taking messages
- Inform the Security about the students' lists
- Assist the teachers according their needs
- Ensure that the room is ready for class: checks if tape recorders, projectors, chalk and erasers, and other supplies are available (during the registration period) Other duties:
- Perform other related duties as assigned by the immediate supervisor

RequiredQualifications

- Undergraduate Degree/University Diploma in a relevant field
- Strong written/oral communication skills in English, Armenian
- Excellent interpersonal and communication skills
- Computer skills (MS Office, spreadsheets, database management)
- Relevant work experience of 1 year and more
- Excellent interpersonal and team building skills with an ability to work in a fast-paced changing environment

Benefits

Job URL: iJob.am - Office Coordinator @ American University of Armenia

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