Location: Yerevan, Armenia
Category: Other IT
Type: Full time
Deadline: 27-Dec-19 12:00:00 AM
Salary:
Description
Responsibilities
Intelligent Digital Technologies (IDT) has an immediate need for a Platform Support Engineer with the following duties.
Primary Position Responsibilities
● Develop and maintain tables, indexes, stored procedures, views, functions.
● Construct and execute insert and update queries on large amounts of data.
● Assist software developers in the formatting of reports.
● Create test data sets and test modifications to our relevant departments.
Additional Position Responsibilities
● Use remote access software, MS SQL Server, and MS Access for troubleshooting and resolving problems with client databases and product upgrades. In addition, aid implementation staff in developing queries for loading and manipulating data sets in MS SQL Server and MS Access.
● Offer customer support including problem diagnosis, resolution, and supplemental training to clients via email and phone calls regarding the operation of our software products
RequiredQualifications
Required Technical Skills
MS SQL Server, MS Access, MS Excel, ANSI SQL
Qualifications
● 5+ years of IT experience
● 2+ years of Customer Service experience
● 2+ years of query development experience
● Good at dealing with complex SQL query and query performance optimization.
● Ability to work both independently and with minimal guidance, as well as with a team
● Knowledge of C# .NET, OOP is a plus.
● Experience with MS SQL Server, MS Access, MS Excel, and ANSI SQL with a good understanding of database design and development.
● College or University Degree, Computer-related specialty, preferred
● Experience supporting a Microsoft and Web environment in a Help Desk or Desktop Support role
● Knowledge of server operations, infrastructure, web interfaces and remote access tools
● Software problem management and resolution experience
● Attention to detail
● Effective English communication in writing, reading, listening and speaking.
Benefits
Job URL: iJob.am - Platform Support Engineer @ Intelligent Digital Technologies LLC
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