Job: Customer Service Specialist/Sisian at Varks AM UCO CJSC (Varks.am) Company

Location: Հայաստան, Սիսիան

Category: Banking/credit

Type: Full time

Deadline: 29-Dec-19 12:00:00 AM

Salary:

Description

Responsibilities

• Serve customers in the branch;
• Introduce the Company's products and services;
• Respond to customer inquiries and resolve;
• Take a proactive approach to determine service needs, provide information suggesting appropriate service and advice to customers;
• Proceed with the activation of new contracts and their software registration;
• Suggest additional products and services of use to clients;
• Direct requests and unresolved issues to the designated resource; 
• Accept loan payments;
• Fulfill other duties related to the work.

RequiredQualifications

•  Higher education in Business Administration, Finance or a related field;
• Experience in banks/ financial institutions or in other customer service fields will be an advantage;
• Good knowledge of MS Office;
• Knowledge of Armenian, Russian and English languages;
• Analytical and problem-solving skills;
• Excellent communication and presentation skills;
• Result-oriented and goal-driven personality;
• Sense of responsibility;
• Ability to work under pressure;
• Effective time management skills;
• Able for shift work;
• Able to work on week-ends.

Benefits

Job URL: iJob.am - Customer Service Specialist/Sisian @ Varks AM UCO CJSC (Varks.am)