Job: Operations Representative at Buymie Company

Location: Yerevan, Armenia

Category: Administrative Job

Type: Full Time

Deadline: 24-Jan-20 12:00:00 AM

Salary:

Description

Responsibilities

- Actively monitor orders on the Buymie network
- Proactively liaise with Shoppers to ensure orders run smoothly
- Provide feedback to relevant departments to help improve customer and shopper experience
- Respond to shopper issues via email and phone
- Provide ad hoc support to the operations team

RequiredQualifications

- An effective communicator
- you're not afraid to ask for help and share learnings
- A collaborator
- you enjoy working and learning with others
- Ability to think tactical and strategic
- you're flexible and fast when needed but able to keep sight on the bigger picture
- Excellent written and spoken English
- 1-2 years experience in customer service role
- Ability to learn and adapt quickly to a multinational working environment
- Genuine passion for providing the highest level of customer service and experience
- Ability to multitask in a fast paced environment
- Experience with CRM customer service systems a plus but not a necessity
- Able to effectively communicate to a wide range of people via email or telephone
- Ability to quickly assess a situation and problem solve to point of resolution
- Must be able to work weekends

Benefits

Job URL: iJob.am - Operations Representative @ Buymie