Job: CRM manager at Digitain LLC Company

Location: Yerevan, Armenia

Category: Product/Project Management

Type: Full time

Deadline: 01-Mar-19 12:00:00 AM

Salary:

Description

Responsibilities

• Responsible for planning, developing and executing strategies to drive user engagement and improve conversion and repeat rates of clients
• Translate business goals into accurate software delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic, analytical and dynamic content requirements
• Work cross functionality with product, engineering, coding, business development, design, analytics, and other teams outside of CRM, to deliver programs and initiatives
• Conduct in-depth user research & quantitative analytics that will directly impact strategy and the roadmap
• Writing technical specs, creating prototypes, testing and executing new features as per business needs
• Develop daily, weekly, monthly reporting types of all relevant CRM KPIs & create the right dashboards to track and socialise performance
• Develop and present strategy, progress, results and data analyses to stakeholders

RequiredQualifications

• 3+ years’ experience working in a CRM responsible role in a dynamic online environment
• Proven history of developing high quality digital user experiences
• Ability to manage large, cross-functional projects and deal with multiple monthly launches
• Proactive & independent, always looking for ways to take initiative and improve existing programs/processes
• Advanced verbal and written communication skills in English, Russian and Armenian
• Experience working with Coding and Engineering teams to drive technical projects
• Attention to detail and constructive approach to problem solving
• Results-driven marketer with proven quantitative and analytical skills
• Advanced level knowledge of Excel (functions, pivots, etc.)
• Planning skills and roadmap development skills
• Ability to keep deadlines and work under high pressure in fast-changing environment

Benefits

Job URL: iJob.am - CRM manager @ Digitain LLC