Location: Yerevan, Armenia
Category:
Type: Full Time
Deadline: 4/27/2017 12:00:00 AM
Salary:
Description
Europe Hotel is looking for a Receptionist for front desk job. The incumbent will be responsible for welcoming people to the hotel, answering questions and meeting the needs of guests during their stay.
Responsibilities
- Complete procedures when guests arrive and leave;
- Serve visitors by greeting, welcoming and directing them appropriately;
- Answer, screen and forward any incoming phone calls while providing basic information when needed;
- Make sure that all files, papers and documents are confidential, especially the guests information and billing transactions;
- Select rooms for the guests and hand out the keys to them.
RequiredQualifications
- University degree in Tourism, Service Management or other relevant field; a master's degree is a plus;
- Administration and customer service skills;
- Fluency in Armenian, Russian and English languages; knowledge of French language is preferable;
- Team-working and motivational skills;
- Excellent written and verbal communication skills.
Benefits
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