Location: Yerevan, Armenia
Category: Other IT
Type: Full time
Deadline: 24-Apr-19 12:00:00 AM
Salary:
Description
Responsibilities
- Provide platform monitoring and service monitoring support to the TV team and wider audience to help improve overall quality of monitoring system.
- Work closely with the NOC, CC and level1/2 support and other related departments on incidents and provide direct follow up to Level 3 support and SW vendors if required.
- Troubleshoot individual subscriber issues affecting core TV and extra services (Portal apps, youtube, TV set and STB connectivity related).
- Participate in clean take over and acceptance of new TV core and auxiliary components from the engineering and development/SW delivery teams.
- Support the testing and validation in pre-production environment (test lab) to confirm and validate bug fixes for new SW (code) releases.
- Reproduce known issues/problems and reported incidents in production in this test lab.
- Assist in Acceptance Tests and Operation Field Trials.
RequiredQualifications
- Bachelor Degree in Information Technology or Electronic Engineering or related field.
- 1 to 3 years experience in Telecoms/ITSP
- Knowledge of concepts: IPTV, OTT, DTV, DVB
- Advanced User Level Acquaintance with some of:
- RedHat/Oracle/CentOS/Debian/SuSE/ Linux Administration, Linux Networking
- System Management and Maintenance Automation (one or more of - Chef, Jenkins, Supervisor, Bcfg2, Graylog, Runit, Upstrart, Loggy, Snort, CFEngine, Systemd, Ansible, Iperf, Memcached, Squid, Logstash, SaltStack,)
- System Monitoring (some of - Nagios, Zabbix, Cacti, Graphit, Prometheus, Graphana, Pagerduty, God)
- System Scripting (one or more of - bash, csh, perl, python, ruby, javascript)
- Web Servers (some of - Apache, Tomcat, JBoss, Nginx).
Benefits
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