Job: Customer Service Operator at ONEX LLC Company

Location: Yerevan, Armenia

Category: Sales/service management

Type: Full time

Deadline: 29-Apr-19 12:00:00 AM

Salary:

Description

Responsibilities

• Answer phone calls
• Make backcalls
• Answer customer messeges (FB, Instagram, Online chat)
• Help to solve problems in support office
• Register customers requests and questions, monitor and pass to supervisor
• Receive customer reports, create cases and pass to appropriate specialists

RequiredQualifications

• Bachelor’s degree
• At least 1-2 years of customer service/call center experience
• Exceptional skills in using job related software
• Ability to work effectively in team
• Stress resistance
• Fluent in Armenian, English and Russian, both written and spoken
• Excellent oral, written and interpersonal communication skills.

Benefits

Job URL: iJob.am - Customer Service Operator @ ONEX LLC