Location: JobParser.Models.LocationModel
Category:
Type: Full-time
Deadline: 25-Jun-18 00:00:00
Salary:
Description
IDeA Foundation is looking for a Tourist Information Centre Coordinator.
Responsibilities
- Present comprehensive information on services provided by the Center;
- Respond to visitors' inquiries personally, by phone or email;
- Develop new tours to meet target market requirements;
- Develop travel routes;
- Sell tour packages;
- Resolve any problems with routing services or accommodation;
- Be attentive to specific needs of the tour participants;
- Give advice and tips to visitors;
- Assist in creating tourist maps, event schedules, pricing lists and other informational materials that can be provided to visitors;
- Provide diverse information on local resources and touristic sites;
- Collect data on local businesses and tourist sites, maintain partner relations with business peers;
- Regularly update data on tourist industry and events;
- Supply and sell products;
- Keep visitor statistics;
- Advise on site visits and purchases;
- Provide information and materials upon request;
- Respond to visitors' complaints and escalate as required;
- Prepare weekly and monthly reports.
RequiredQualifications
- Higher education;
- Experience or education in Tourism, Hospitality or Sales;
- Experience in customer care in private sector: restaurants, hotels and B&Bs;
- Working knowledge of Armenian, English and Russian languages;
- Computer skills (Microsoft office and PowerPoint);
- Good communication and listening skills;
- Ability to learn fast;
- General knowledge of PR and marketing tools.
Benefits
Job URL: iJob.am - Tourist Information Centre Coordinator @ IDeA Foundation
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