Job: Product and Technology Consultant at Sabre Armenia Company

Location: JobParser.Models.LocationModel

Category: Product/Project Management

Type: Full time

Deadline: 26-Jul-18 00:00:00

Salary:

Description

Responsibilities

• Manage customer’s expectations and maintain effective relationships at all level across customer groups.
• Comfortably present products and services to all levels of the organization, both internal and external.
• Ensure consistent service delivery to our customers in the Armenian market.
• Adopt consultative approach to understand customer challenges and opportunities in order to recommend the most relevant Sabre products/ services to meet their needs and drive business advantage.
• Engage key existing customers through regular reviews to strengthen partnership and provide relevant solutions to address their business challenges and meet their business strategies.
• Manage performances of existing Sabre solutions deployed to Sabre accounts.
• Create solutions tailored to exceed client expectations.
• Effectively cross-sell opportunities with other Sabre products and services.
• Provide project management and oversee key engagements to ensure successful implementations.
• Provide status to the field/ customers on product updates, enhancements and service changes.
• Ensure smooth migration from other GDS systems to Sabre during conversions.
• Work closely with Sales, Marketing, Global Operations and other key stakeholders to drive Customer Solutions and Implementation activities.
• Maintain a high level of customer involvement positioning Sabre as an innovative growing player in the Armenian market.
• Document, implement and continuously improve best practices to promote positive change.
• Manage and control existing contracts and negotiating new contracts with strategic accounts.
• Deliver world class products and services through profitable renewal, conversion and new sale development.

RequiredQualifications

Required Qualifications: 

• Bachelor degree in related industry.
• Solid understanding of the travel distribution and experience in the travel industry.
• Detailed knowledge of GDS technology, processes and automation including Sabre, competitors and third-party products and solutions.
• Understanding of Travel Agency workflow.
• Ability to lead and direct multiple projects simultaneously.
• Ability to provide solutions to address customers’ needs with proactive approach.
• Experience in managing escalation and customer issues, keeping both Sabre and customer executives informed
• Strong internal and external customer relationship-building and negotiation skills.
• Ability to interact and communicate effectively with diverse group of people with excellent presentation skills
• Strong interpersonal, relationship building and team building skills.
• Comfortable with working in a dynamic, target driven environment
• Excellent written and verbal communication skills.
• Advanced computer software skills; particularly Microsoft Excel and PowerPoint
• Fluent Armenia, English and Russian speaker.

Desired Qualifications: 

• The ideal candidate will be self-motivated, proactive and very well organized.
• Be willing to work independently (after proper training) and be a self-starter. Be comfortable working in a dynamic, target driven environment.
• Project management experience would be an advantage

Benefits

Job URL: iJob.am - Product and Technology Consultant @ Sabre Armenia