Location: Yerevan, Armenia
Category: information technology
Type: Full Time
Deadline: 05-Dec-18 12:00:00 AM
Salary:
Description
Responsibilities
Responsibilities include, but are not limited to:
- Communicate clearly and precisely with customers in written and verbal form
- Maintain accurate and timely records in the Company's ticketing system
- Troubleshoot problems in real time and provide solutions
- Perform installation of the server, storage systems and network equipment
- Keep the office network environment, PCs and server systems to work according to the task
- Install, configure and monitor Kerio MailServer, PortaBilling system
- Install, configure and monitor Hosting platform (Parallels Plesk)
- Maintain, optimize and monitor VPN and remote access systems
- Perform system backups and recovery operations ensuring that systems are backed up on a regular basis
- Develop procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse
- Provide support to IT Department staff and assist with management of IT Department projects
RequiredQualifications
- At least 2 years of experience in installing, configuring, maintaining and administering Linux OS (RHEL Centos 6,7) and Windows systems
- Knowledge of VoIP systems
- Knowledge of installations for security patches, functional patches and version upgrades
- Ability to quickly obtain new knowledge of specific applications within the environment
- Strong attention to detail with the ability to troubleshoot issues and provide resolution
- Good knowledge of English language; knowledge of technical English language
- Experience with networking technologies which include VLANs, VPNs, switch/ routers, and firewall ACLs (preferably CISCO)
Benefits
Job URL: iJob.am - System Administrator/ Technical Support Specialist @ Sirtel LLC
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