Tuesday, November 6, 2018

Job: ELE/ARM Front Office Assistant at OSCE Office for Democratic Institutions and Human Rights Company

Location: Yerevan, Armenia

Category: Administrative/Clerical

Type: Contract

Deadline: 06-Nov-18 12:00:00 AM

Salary: N/A

Description
ODIHR is the leading agency in Europe in the field of election observation. It co-ordinates and organizes the deployment of several observation missions with thousands of observers every year to assess the compliance of elections in OSCE participating States in line with OSCE commitments, other international standards for democratic elections and national legislation. Its unique methodology provides an in-depth insight into all elements of an electoral process, and permits concrete recommendations to further improve electoral processes.
Further details of the organization can be found at www.osce.org/odihr.

Following an official invitation from the authorities of Armenia and Need Assessment Mission that took place from 23 to 25 October 2018 ODIHR is deploying an Election Observation Mission (EOM) for the upcoming early parliamentary elections scheduled for 9 December 2018. In this connection, ODIHR is looking to recruit local support staff for the below mentioned position on full-time basis.

Under the supervision and instructions of the Operations Expert, the Front Office Assistant for the mission is responsible for ensuring the effective functioning of the Office. S/he reports directly to the Operations Expert.

Deliverables:
- Answered phone calls;
- Distributed correspondence and produced log of correspondence;
- Filing system; and
- Printed/copied/prepared materials.

Start date of employment for administrative positions: 07 November 2018 (approx.)

Approximate duration of employment: 2 - 7 weeks depending on the post.

Location: Yerevan (except drivers and interpreters for Long-Term Observers)

Location: Yerevan

Remuneration is commensurate with the qualifications of the incumbent and requirements of the post, and is similar to those offered under the United Nations Common System for general services employees (in accordance with established OSCE rates). Social security will include participation in the OSCE life and accident disability insurance scheme.

The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration. Only shortlisted applicants will be contacted.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply.

Note: No application fees are required by OSCE/ODIHR for its recruitment process at any stage (application processing, interview meeting, training or any other fees).

Responsibilities
-Operates the telephone switchboard; answering and redirecting all phone calls; making phone calls for core team members if instructed to do so
-Sends and receives faxes, letters and other forms of correspondence
-Dispatches letters, faxes and any other forms of correspondence to the respective mission core team members
-Maintains files and records of all incoming and outgoing correspondence
-Monitors the office email and forwards e-mails to appropriate core team members
-Organizes the office drivers for the in-city and in-country transportation of the mission staff, as required
-Prepares the duty roster for drivers and co-ordinates the drivers of the mission
-Prints and photocopies all the documents, reports and similar materials as instructed by mission members
-Prepares and manages the contact lists (mission, OSCE office in the country, other business-related contacts)
-Welcomes mission guests and informs respective mission core team member
-In co-operation with Assistant of Operations Expert manages supply for the mission and informs the Operations Expert of any need for office supplies, kitchen supplies, and utilities
-Orders necessary supplies in co-operation with Operations, Procurement and Finance personnel
-Performs other duties as required

RequiredQualifications
-Completed secondary education
-Four years of relevant experience. Experience as Receptionist or on similar position in an international organizations is an asset
-Knowledge of English and local language(s) is essential
-Good computer skills
-Customer oriented, friendly, welcoming
-Ability to communicate effectively and with tact and diplomacy
-Ability to work long and irregular hours
-Ability and willingness to work as a member of a team
-Demonstrated ability to work with people of different cultural and religious backgrounds, different gender and diverse political views, while maintaining impartiality and objectivity

Benefits

Job URL: iJob.am - ELE/ARM Front Office Assistant @ OSCE Office for Democratic Institutions and Human Rights

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