Job: ServiceDesk Specialist at Digitain LLC Company

Location: JobParser.Models.LocationModel

Category: Other IT/tech

Type: Full time

Deadline: 05-Jul-18 00:00:00

Salary:

Description

Responsibilities

• Organize and coordinate requests registration and resolution activities;
• Register and resolve requests/incidents;  
• Send notification regarding the scheduled works;
• Timely escalate requests/incidents to relevant specialists and managers;
• Supervise the requests’ resolution deadlines;
• Prepare daily/weekly/monthly reports;
• Perform other tasks assigned by direct manager;
• Continuously increase his/her professional skills.

RequiredQualifications

• Graduate degree;
• Experience in relevant field is preferable;
• Fluent in Armenian and English, good knowledge of Russian is a plus;
• General knowledge of computer hardware and software;
• Advanced computer user;
• Good knowledge of MS Office;
• Reporting and analytical skills;
• Hardworking, initiative and flexible personality;
• Excellent interpersonal and communication skills;
• High sense of responsibility;
• Ability to work under high pressure;
• Ability to prioritize and simultaneously perform different tasks;
• Readiness to learn and obtain new knowledge.

Benefits

Job URL: iJob.am - ServiceDesk Specialist @ Digitain LLC