Job: Representative at ID Bank CJSC Company

Location: Yerevan, Armenia

Category: Banking/credit

Type: Full time

Deadline: 03-Mar-19 12:00:00 AM

Salary:

Description

Responsibilities

• Welcome customers to the Bank and identify their needs,
• Provide the corresponding consultation/information about the services rendered and the products offered by the Bank,
• Provide the corresponding information to customers about their accounts and other current services,
• Accept, inform about and provide the customers with new, reissued or confiscated plastic cards,
• Provide customers with references, extracts, copies of payment documents on their accounts and other documents defined by internal legal acts of the Bank,
• Complete clarification and solution of customers’ questions and issues raised; prompt responses to the emerged issues.

RequiredQualifications

• Higher education, 
• Availability of the relevant work experience will be a plus, 
• Knowledge of computer software /MS Office/,
• Excellent knowledge of Armenian, English and Russian languages, 
• Knowledge of the main requirements of effective customer service,
• Proper work organization and time management skills,
• Communication skills and ability to work in a team,
• Negotiation and problem-solving skills,
• Ability to multi-task.

Benefits

Job URL: iJob.am - Representative @ ID Bank CJSC