Location: Yerevan, Armenia
Category: Tourism/Hospitality/HoReCa
Type: Full time
Deadline: 03-Jan-19 12:00:00 AM
Salary:
Description
Responsibilities
- promote and market the business, sometimes to new or niche markets
- manage budgets and maintain statistical and financial records
- sell travel products and tour packages
- source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
- deliver and exceed branch performance and productivity
- take part in familiarisation visits to new destinations, to gather information on issues and amenities of interest to consumers
- liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
- deal with customer enquiries and aim to meet their expectations
- provide sales reports to head office
- implement alternative and innovative ideas for achieving new business
- oversee the smooth, efficient running of the business.
RequiredQualifications
- communicate a range of information on itineraries, destinations and culture
- inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop
- develop a specialist area of knowledge
- use professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour
- make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory
- organise entry to attractions and transport, such as car hire
- ensure that the tour is running smoothly for individual members of the group
- respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage
- deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently
- make contact in advance with places to stay or visit to check details and arrangements
Benefits
Job URL: iJob.am - Spanish Speaking Specialist @ TRAVEL ARMENIA lUXURY VOYAGE GROUP
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