Location: Yerevan, Armenia
Category:
Type: Full Time
Deadline: 31-Oct-18 12:00:00 AM
Salary: Starting from 150,000 AMD, plus paid leaves, birthday off, insurance, social events and monthly gatherings.
Description
The Telecom Network Engineer will be responsible for providing technical support to customers, troubleshooting technical issues, and handling new interconnections.
Responsibilities
- Responsible for providing technical support to telecom partners;
- Responsible for network monitoring and support;
- Diagnose and resolve technical hardware and software issues;
- Troubleshoot and report VoIP and SMS performance issues;
- Identify and escalate priority issues per client specifications;
- Redirect problems to the appropriate department.
RequiredQualifications
- Education or training in the relevant field;
- Knowledge of computer applications and equipment of the relevant software;
- Knowledge of TCP/ IP, DNS, DHCP, VoIP, routers, IP routing and switches is preferred;
- Analytical, troubleshooting and customer service skills;
- Written and verbal communication skills in English and Russian languages.
Benefits
Job URL: iJob.am - Telecom Network Engineer @ Dexatel, Representative Office in Armenia
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