Location: Yerevan, Armenia
Category: Sales/service management
Type: Full time
Deadline: 22-Nov-18 12:00:00 AM
Salary:
Description
Responsibilities
- To be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel
- To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the Director of Sales & Marketing and Hotel Manager immediately
- To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates
- Responsible for increasing corporate sales, handling sales phone calls, e-mails and personal meetings
- To organize and conduct familiarization tours of the hotel
- Communicating with clients prior to their course and recording all correspondence
- Compiling client Information Packs
- Developing and implementing ideas for the marketing and sales of our hotels and restaurants
- Utilising social networking opportunities to facilitate sales and increase the brand awareness
- Assisting with promotional events
- Supporting the Director of Sales and Marketing in all aspects of the work
- Providing reviews from clients to be able to access possible improvements to current items and also the need for new items.
RequiredQualifications
- University degree in Economics or Hospitality field, Master’s degree is preferred
- 3 years experience in sales field, preferably in the hospitality industry
- Excellent customer service skills and demonstrable experience
- Articulate and good telephone manner
- Proven ability in copy writing for marketing purposes
- Excellent written and oral communication skills, particularly for a sales audience
- Knowledge of Armenian, English and Russian is a must
- Must be able to close successful business deals
- Keen eye for attention to detail
- High level of computer proficiency and demonstrable working knowledge of Microsoft Office
- Creative, innovative and willing to contribute ideas and professional opinion
Benefits
Job URL: iJob.am - Corporate Sales Coordinator @ Tufenkian Hospitality LLC
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