Job: Call Center specialist at ID Bank CJSC Company

Location: Yerevan, Armenia

Category: Banking/credit

Type: Full time

Deadline: 01-May-20 12:00:00 AM

Salary:

Description

Responsibilities

• Attracting customers through means of remote communication and rendering of customer service;
• Providing clients with comprehensive information on banking services;
• Implementing cross-sales and surveys through outgoing calls;
• Customer issues identification and recommendations;
• Providing clients with the necessary information. 

RequiredQualifications

• Higher education;
• At least 1 year of work experience in the banking system, preferably in a call-center;
• Knowledge of the RA banking legislation;
• Knowledge of banking products and services;
• Cross selling skills;
• Good knowledge of computer (MS Office);
• Knowledge of Armenian, English and Russian languages;
• Communication and negotiation skills;
• Willingness to team-work;
• Punctuality and sense of responsibility;
• Ability to work in different situations and fast orientation.  

Benefits

Job URL: iJob.am - Call Center specialist @ ID Bank CJSC